victortennis.com

Privacy Policy

Your privacy matters to us. This policy explains what personal data we collect, how we use it, and the choices you have.

Last updated: 11 September 2025

1. Who we are

Victor Tennis Academy (“we”, “us”, “our”) provides private tennis coaching and related services. We are the data controller for personal data processed via this website victortennis.com and in the course of delivering our services.

2. Scope

This policy applies to personal data we collect:

  • Through this website, forms, and WhatsApp/phone contact
  • When you receive coaching or participate in our programmes or events
  • When you interact with our social media or marketing

It does not cover third-party websites linked from our site. Please review their privacy policies.

3. Data we collect

Contact & identity

  • Name, phone number, email address
  • Any information you provide in messages

Coaching & booking

  • Preferred time/location, skill level, goals
  • Session notes and progress remarks

Usage & device

  • Pages viewed, approximate location, device/browser data
  • Cookies/analytics (see section 8)

4. How we use data

  • To respond to enquiries and provide coaching
  • To manage bookings, schedules, and locations
  • To personalise training plans and track progress
  • To improve our website and services
  • To send optional updates/marketing (with your consent)

5. Legal bases

  • Contract — to deliver services you request
  • Legitimate interests — to improve and protect our services
  • Consent — for optional communications/analytics
  • Legal obligation — where law requires retention or disclosure

6. Sharing & processors

We do not sell your data. We may share it with service providers who help us operate (e.g. email, hosting, analytics, payment/booking tools). These processors only act on our instructions and are bound by confidentiality and security obligations.

7. Retention

We keep personal data only as long as necessary for the purposes above and to comply with legal obligations. When no longer required, we securely delete or anonymise it.

8. Cookies & analytics

We may use essential cookies for site functionality and optional analytics to understand usage. You can control cookies via your browser settings. Where required, we will request consent for non-essential cookies.

9. Marketing choices

You can opt out of direct marketing at any time by following the link in a message or by contacting us.

10. Security

We implement appropriate technical and organisational measures to protect personal data. No method of transmission or storage is completely secure; we strive to protect your information but cannot guarantee absolute security.

11. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict or object to processing, and to data portability. You can also complain to your local data protection authority. Please contact us to exercise your rights.

12. International transfers

Where data is transferred outside your country, we take steps to ensure an adequate level of protection, such as standard contractual clauses or equivalent safeguards.

13. Children

We do not knowingly collect personal data from children without appropriate parental/guardian consent. If you believe a child has provided us data without consent, please contact us.

14. Changes

We may update this policy from time to time. We will post the new version here and update the “Last updated” date above.

15. Contact

For questions or requests about this policy or your data, contact:

Scroll to Top